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ONLINE RETURNS POLICY

You can return any item for a refund within 14 days starting from the day you received your order by sending a mail to info@marziagenesi.com 

Any items received after 28 days will have to be refused.
Your unwanted items are your responsibility until they reach our warehouse. We recommend that you retain your proof of postage.
Returns hand carried to the warehouse will not be accepted due to security reasons. 

Refunds will be made via the original method of payment.
Returns will be processed within 48 hours, this may vary during busy periods.
Allow 5- 10 working days for refunds to appear in your account.